Privacy Policy

Last updated: June 2026

1. Who we are and who is responsible for your data

This website (alzreversal.online) is owned and operated by BANDEIRANTES COMERCIO DE RACOES LTDA, CNPJ 19.676.776/0001-54, headquartered at Av. Geremario Dantas, 1413, Freguesia (Jacarepagua), Rio de Janeiro, RJ, CEP 22.760-400, Brazil. American Pet is a trade name used by this company to identify its pet retail operation. The company is the data controller responsible for the personal data collected and processed through this website, under the terms of the Brazilian General Data Protection Law (LGPD, Federal Law 13.709/2018).

2. Data we collect

We collect only the data we need to run our operation:

• Contact and identification data provided by you when placing an order, subscribing to our newsletter or reaching out to customer care: full name, email, phone, shipping address and, when applicable, tax identification.
• Order and payment data provided by you or by our payment processors, limited to what is necessary to authorize, confirm, ship and refund purchases.
• Navigation and technical data collected automatically, such as IP address, device type, browser, referring URL and pages visited, used to keep the site running, prevent fraud and improve the user experience.

3. How we use your data

Personal data collected through this website is used exclusively to: fulfill orders and provide customer care; send transactional messages related to your orders; send marketing communications when you have opted in and only until you opt out; comply with legal, tax and consumer protection obligations; and prevent, detect and respond to fraud, security incidents and abuse.

4. Sharing

We do not sell personal data. We share data only with service providers strictly necessary to run our operation (payment processors, shipping carriers, hosting and email delivery providers), and only to the extent required for them to perform their service on our behalf. We do not share data with affiliate networks, lead brokers, dropshipping partners or third-party marketers.

5. Storage and security

Personal data is stored in access-controlled environments and retained only for the period required by the purpose for which it was collected or by applicable law. We apply reasonable technical and organizational measures to protect data against unauthorized access, loss, alteration or disclosure.

6. Your rights

Under the LGPD, you may request access, correction, portability, deletion, anonymization or restriction of your personal data, as well as information about the entities we share your data with. Requests can be made by writing to fiscal@americanpet.com.br. We will confirm receipt and respond within the legal timeframe.

7. Cookies

We use cookies and similar technologies to keep the site functional, remember your preferences, measure audience and prevent fraud. You can manage cookies through your browser settings. Disabling essential cookies may affect the functionality of the site.

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our operation, in the law or in industry practice. The most recent version is always available at this URL, with the update date at the top.

9. Contact

For any question or request related to your personal data or to this Privacy Policy, contact us at fiscal@americanpet.com.br or by mail at the address in Section 1.